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Bring your own AI

Connect your own AI to your platform

Autorespond speaks MCP, the open protocol that AI assistants use to work with real systems. Connect Claude, Claude Code, Cursor or any other MCP client to your own site and let it do the work you would otherwise click through by hand.

How it works

Four steps, and no server of your own

MCP stands for Model Context Protocol. It is the open standard that lets an AI assistant use a real system instead of guessing at it. Your platform ships with MCP endpoints, so there is nothing to install and nothing to host.

The connection points at your own domain. Your contacts, orders and tickets are not copied to a third-party service to make this work.

1
Create a user for the assistantA separate account with exactly the role you want it to have. Nothing more.
2
Generate an application passwordOne click in your own admin. It is a key you can revoke at any moment.
3
Copy the configurationThe settings screen writes the config for Claude Desktop, Claude Code, Cursor and Codex for you.
4
Ask it something"Who opened the last newsletter but never bought?" Your assistant now works with your real data.

You set this up yourself with the steps in the documentation. Rather hand it over? Then we set the connection up for you once, for €97 excl. VAT. You do need your own paid subscription with Claude or ChatGPT: that is where you get the data processing agreement the GDPR asks for.

What it can do

Real work, not a chatbot on your website

These are the parts of your platform an assistant can reach today. Each one is a set of actions it can take on your behalf, with your permissions.

Your CRM and email marketing

Search and segment contacts, apply tags in bulk, import lists, draft and schedule campaigns, build automations, and check how a mailing performed.

Your project boards

Create tasks from a conversation, assign them, move them through stages, add comments and pull a status overview of what is open.

Your help desk

Triage the queue, read a ticket with the customer's purchase history next to it, draft a reply for your approval, add internal notes and close what is done.

Your knowledge base

Turn recurring questions into articles, keep them consistent, and update documentation when something in your setup changes.

Your forms and submissions

Read what came in, spot patterns across submissions, and set up a new form without clicking through the builder.

Your shop

Query products and orders and keep product information tidy. This part is newer than the rest, so we set it up read-only unless you ask otherwise.

What an assistant may do is decided by the role you give it, not by us. Start read-only, widen it when you trust the result.

Which assistants

Whatever speaks MCP

MCP is an open protocol, so you are not locked into one supplier. These are the clients our customers use most.

Claude

The desktop app and the web app both take a connector. This is the route we recommend for anyone who is not a developer.

Claude Code

For the technically minded. Runs in your terminal, handles longer jobs and can work through a list of tasks in one go.

Cursor and Codex

Both read the same configuration. If your developer already works in one of these, the connection is a copy and paste.

Anything else that speaks MCP

The endpoint is standard. New clients appear regularly, and they work without us changing anything on your side.

Not every client supports every authentication method yet. We will tell you honestly which combination works today, and which one is still rough.

Security and GDPR

Useful and defensible

Letting an AI assistant near customer data is a real decision, not a feature toggle. Here is how we set it up, and what we ask of you.

What we arrange

On our side
The endpoint sits on your own siteNo middleman service, no copy of your database somewhere else.
A separate user with a narrow roleWe help you create it, so the assistant cannot reach what it has no business reaching.
Revoke in one clickAn application password can be withdrawn at any time and the connection stops immediately.
A processing agreement with usFor the platform itself, with our subprocessors listed and a 48-hour breach notification.

What we ask of you

On your side
Use a business AI accountNot a free or consumer plan. Business plans come with a processing agreement and keep your data out of training.
Keep a human in the loopLet the assistant draft and propose. You approve anything that sends, charges or deletes.
Update your own recordsAdd the AI supplier to your processing register and mention it in your privacy statement.
Know the one real riskAn assistant reads text other people wrote, such as tickets and reviews. Instructions hidden in that text are the thing to watch. Read-only access removes most of the sting.
Free 14-day trial

Stop juggling six tools.
Try one platform, free.

Your own environment for fourteen days, with no card details. See how CRM, email and the modules work together for your business. We talk through your setup and help you choose.

Free 14-day trial

Stop juggling six tools.
Try one platform, free.

Tell us who you are and which plan interests you. We set up your own environment and you hear from us within one working day.

  • Fourteen days free, no card details
  • We talk through your migration and setup
  • Hosting, security and all licences, included
  • You choose the modules you need
  • A real person to ask, from day one
  • Your plan choice is not binding at this stage

Included volumes: 1,000 contacts, 10,000 emails a month, 200 users (500 with Courses & community), and with a shop 50 products and 50 orders a month. Above that you pay only for what is over. See the rates. Prices exclude VAT.

Start your free trial

Two minutes. No payment details.

Autorespond Hub: start your free trial

We prepare your environment by hand and email you when it is ready, usually within one working day. Migration and setup questions come after that, together with us.

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