What it costs, all of it
One price for the platform, the hosting, the licences and the support. Go over the included volumes and you pay only for what is above them, billed monthly. See the fixed costs, the usage and how invoicing works.
Start with CRM. Add more when you are ready.
CRM & email is the foundation. Add the shop or single modules, or take the complete combination. All amounts exclude VAT.
Or €390 excl. VAT per year in advance.
Save two months on the fixed subscription.
- CRM, newsletters and automations
- 1,000 contacts included
- At least 10,000 emails per month
- 200 users included
Email + Shop
Or €580 excl. VAT per year in advance.
Save two months on the fixed subscription.
- Everything in Email
- Shop & sales funnels
- 50 products included
- 50 orders per month included
Everything
Or €1,200 excl. VAT per year in advance.
Save two months on the fixed subscription.
- Everything in Email + Shop
- Website, courses & community
- Appointments and knowledge base
- Social proof & testimonials
- 500 users included
With annual billing you pay the fixed subscription in advance. Usage is never discounted and is invoiced separately each month, afterwards. Extra sending domains cost €5 excl. VAT per domain per month, without the annual discount.
The complete combination includes a €28 excl. VAT module discount per month. It applies when you take all five optional modules. Work out your own combination and usage.
What CRM & email includes
You start with the required core package at €39 per month excl. VAT. Add the shop and the five optional modules as you need them.
1,000 contacts
Manage your relationships, segment your audience and automate your follow-up.
At least 10,000 emails
Each month ten times your number of contacts is included, with a minimum of 10,000 emails.
200 users
Users with their own login for gated content. With Courses & community, 500 users are included.
With the Shop module, 50 products and 50 orders per month are included as well. Above that, the usage rates apply.
Work out your monthly amount
Put your subscription together and enter the numbers you expect. All results exclude VAT. Actual usage is measured per closed calendar month.
Average per month excl. VAT; fixed part paid yearly in advance
€32.50An estimate based on the numbers you entered, not a price guarantee. How we measure and invoice.
Start your free trialExtra options
These are not part of the subscription, which is why they are not in the calculator. You take them when you need them. All amounts exclude VAT.
Extra sending domain
Send on behalf of another domain as well, with up to five sender addresses. Sending from the CRM only, so no mailbox and no domain registration. The annual discount does not apply to this.
Ask for an extra domainMigration and setup service
Five hours of our time. Moving across, and we transfer what you already have; starting from scratch, and we build your first funnel, your template and your shop. Need more, and we quote for it.
See what we doSetup help
One hour of work in your environment based on your intake, with personal explanation you can watch back. With some offers we give it to new customers for free.
See the setup helpHelp setting up your AI connection
You can do it yourself with our documentation; if you would rather hand it over, we set the connection up for you once. You do need your own paid Claude or ChatGPT subscription.
See how it worksHow the rates are built up
The rates below apply per month. For contacts and orders, each tier is charged separately.
| Item | Included | Above that |
|---|---|---|
| Contacts | 1,000 | €5 per 1,000 from 1,001 to 5,000; €4 per 1,000 from 5,001 to 20,000; €3 per 1,000 above 20,000. Pro rata per contact: 1,500 contacts cost €2.50 extra. |
| Emails | 10 × your number of contacts, at least 10,000 per month | €0.50 per 1,000 extra emails, pro rata. |
| Products, with Shop | 50 | €5 per started block of 50 extra. 51 products: €5 extra; 101 products: €10 extra. |
| Orders, with Shop | 50 per month | €0.25 per order from 51 to 100; €0.20 per order above that. 130 orders: €18.50 extra. |
| Users with their own login | 200; with Courses & community 500 | €2 per full block of 100 extra. Without Community: 299 users cost €0 extra; 300 cost €2 extra. |
Three examples you can check
All amounts excl. VAT. Usage can vary from month to month.
Starter: €39 per month
1,000 contacts, 10,000 emails, no modules: €39 fixed and €0 usage. With annual billing: €390 fixed, in advance.
Business with a shop: €80.50 per month
3,000 contacts, 25,000 emails, 80 products and 80 orders. €58 fixed + €10 contacts + €0 emails + €5 products + €7.50 orders.
Everything academy: €219.50 per month
12,000 contacts, 150,000 emails, 120 products, 130 orders and 950 users. €120 fixed + €48 contacts + €15 emails + €10 products + €18.50 orders + €8 users. With annual billing: €1,200 fixed in advance, plus usage invoiced monthly afterwards.
How invoicing works
- You pay the fixed subscription in advance. Monthly, or yearly with two months off core + modules after any module discount. Extra sending domains are not covered by that annual discount.
- You pay usage afterwards, per closed calendar month. You see the same numbers under Manage → Usage, on your invoice and in the invoice email.
- The end-of-month count is what counts. For contacts, products and users we take the count at the end of the month. Only with an exceptional peak of more than 20% above that count does the peak apply. Emails and orders are monthly totals.
- What counts? All CRM contacts, including unsubscribed contacts; all emails sent, including order confirmations; products including drafts; orders in every status. Autorespond Hub's own team accounts never count.
- Less than €1 usage excl. VAT? Then we charge no usage for that month. The fixed subscription still applies.
- Monthly or annual customer? With monthly billing, usage is on your monthly invoice. With annual billing, you get a separate monthly usage invoice. Usage never gets the annual discount.
The first 14 days are free
Why free? Because we want you to see what the platform actually does without committing to anything, and because setting up your emails, your shop and your automations properly takes more than an afternoon.
In your own onboarding environment you have two weeks to get everything ready. Happy sooner? Then you go live sooner.
Services alongside your plan
You can do all of it yourself with our documentation. If you would rather hand it over, these are the fixed amounts. What we do exactly we agree in advance.
Migration & setup service
Five hours of our time. Moving from another system? We bring your existing work across. Starting from scratch? We build your first funnel and shop.
€499 one-off excl. VATSetup help
One hour of work in your environment based on an intake, with a personal explanation you can watch back.
€179 one-off excl. VATConnect your own AI
The connection comes with every plan and you set it up yourself. If you would rather we do it, we arrange it once. You need your own paid subscription with Claude or ChatGPT for it.
€97 one-off excl. VATIf you need ongoing support after the guided start, we quote for that in advance.
What our customers say
A reliable system and remarkably good service
"More than fifteen years now. Reliable, stable, with an average open rate of 40%. The support stands head and shoulders above what passes for normal these days."
I am a fan
"I have used Autorespond for ten years. It was my very first system and I am still here. Systems change, but the people supporting them stay, and their help is worth a great deal."
One solid base: website, shop, CRM, bookings, courses
"No more unnecessary integrations to maintain. People compliment me on how professional it looks, and I am not even using everything it can do yet."
Frequently asked questions
Are the amounts including or excluding VAT?
All amounts exclude VAT. Monthly prices, annual prepayments and usage are listed separately.
What do I pay with annual billing?
You pay ten months of the fixed subscription (core + modules − any module discount) for a full year in advance. Extra usage is never discounted and is invoiced separately each month, afterwards. Extra sending domains cost €5 excl. VAT per domain per month and are not covered by the annual discount.
How does the discount on all modules work?
Take Appointment scheduling, Knowledge base, Social proof & testimonials, Website and Courses & community together and you pay €62 instead of €90 excl. VAT per month for those five modules. Social proof & testimonials is free right now as a separate module; in this bundle it is already part of the amount. The required core plan and Shop, if you add it, come on top.
What if I go over the included volumes?
You pay for the extra usage according to the tiers. Contacts are charged pro rata, products per started block of 50 and users per full block of 100 above the included number. The calculator shows the cost per item.
When is my usage measured?
Per closed calendar month. For contacts, products and users we take the end-of-month count, unless there was a peak more than 20% above it. Emails and orders are monthly totals. You can check the numbers under Manage → Usage.
Can I send from an extra domain?
Yes. For €5 per month excl. VAT per extra sending domain you can add up to five sender addresses. For sending from the CRM only; a mailbox and domain registration are not included. No annual discount.
Can I add modules later?
Yes. You start with the core plan and can add Shop, the website and the other modules to it. Tell us the change you want; we agree the start date and invoicing with you.
How do I arrange an AI connection?
The connection comes with every plan, so there is nothing extra to buy. You set it up yourself with our documentation. If you would rather we do it, that is a one-off €97 excl. VAT. You do need your own paid subscription with Claude or ChatGPT; that is required for the data processing agreement and therefore for the GDPR. That subscription is separate from Autorespond Hub.
Stop juggling six tools.
Try one platform, free.
Tell us who you are and which plan interests you. We set up your own environment and you hear from us within one working day.
- Fourteen days free, no card details
- We talk through your migration and setup
- Hosting, security and all licences, included
- You choose the modules you need
- A real person to ask, from day one
- Your plan choice is not binding at this stage
Included volumes: 1,000 contacts, 10,000 emails a month, 200 users (500 with Courses & community), and with a shop 50 products and 50 orders a month. Above that you pay only for what is over. See the rates. Prices exclude VAT.
Start your free trial
Two minutes. No payment details.
We prepare your environment by hand and email you when it is ready, usually within one working day. Migration and setup questions come after that, together with us.