Autorespond, rebuilt: what the new platform is and what we left out
Autorespond has run since 2003. Here is what the rebuilt platform does, what we deliberately left out, and how to tell whether it fits what you do.
Platform news
Running your platform
What “all-in-one” actually means, and when it does not pay off
Every platform calls itself all-in-one. Here is the honest version: what you genuinely save by consolidating, what you give up, and the situations where staying on separate tools is the better call.
AI
How to connect Claude to your CRM without handing over the keys
Giving an AI assistant access to real customer data is a genuine decision, not a feature toggle. Here is the setup that keeps it useful and defensible: least privilege, human in the loop, and the one risk most people miss.
Running your platform
Moving from six tools to one: what a migration actually involves
The fear is always the same: that something breaks and customers notice. Here is what actually moves, what usually goes wrong, and how to sequence it so there is never a day when nothing works.