Adjusting confirmation texts in forms #

After filling in a form, visitors see a confirmation. You can adjust these texts entirely to your own wishes. There are two kinds of confirmation you can set up:

Confirmation message on the page #

This is the text visitors see immediately after submitting the form, on the same page.

1. Go to Forms → Forms
2. Open the form you want to edit
3. Click Settings & Integrations
4. Click Confirmation message settings
5. Adjust the text under ‘Confirmation message’
6. Save the form

Double opt-in confirmation email #

If you have switched on double opt-in, people who sign up receive an email asking them to confirm their registration.

1. Go to Forms → Forms
2. Open the form you want to edit
3. Click Settings & Integrations
4. Click Integration Configuration
5. Open the Email marketing integration
6. Scroll down to ‘Double Opt-in Settings’
7. Adjust the text under ‘Email Subject’ and ‘Email Body’
8. Save the settings

Setting up a thank-you page #

Instead of a confirmation message you can also redirect visitors to a dedicated thank-you page.

1. First create a new page via Website → Pages
2. Go back to the form and open Confirmation message settings
3. Choose ‘Redirect to a page’ instead of ‘Show success message’
4. Select the thank-you page you created
5. Save the form

The confirmation texts become active as soon as you save the form. Always test your form to check that the text is displayed correctly.