Getting started
Welcome: how to get started with Autorespond
Last Updated: October 6, 2026Your Autorespond environment is ready. This is how to get started: the route in thirteen steps, from logging in to going live on your own domain.
Step 1: logging in and finding your way
Last Updated: October 6, 2026Where you log in, what you find where in your admin environment, and when to switch on two-factor authentication.
Step 2: setting up your business details and sender
Last Updated: October 6, 2026Business name, address and logo in your CRM, and the sender and reply-to address of your emails. Required under every email and good for delivery.
Step 3: your sending domain and good delivery
Last Updated: October 6, 2026Sending email from your own domain, with SPF, DKIM and DMARC set up correctly. What we do, what you do, and how to build up your sending calmly.
Step 4: moving your contacts across
Last Updated: October 6, 2026Exporting your contact list from your previous system and importing it into Autorespond, with lists, tags and the right status.
Step 5: your first sign-up form
Last Updated: October 6, 2026Building a sign-up form with double opt-in and a consent checkbox, connecting it to your CRM and placing it on your website.
Step 6: your first automation, a welcome series
Last Updated: October 6, 2026An automatic welcome series of three emails for new sign-ups: choosing a trigger, adding emails and waits, and testing safely.
Step 7: sending your first newsletter
Last Updated: October 6, 2026Writing a newsletter, choosing the right contacts, testing, scheduling and looking at the results afterwards.
Step 8: selling your first product
Last Updated: October 6, 2026Selling your first product with Autorespond: connecting Mollie, setting up invoice details, a product with its own checkout and an automatic follow-up after the purchase.
Step 9: your website and the modules
Last Updated: October 6, 2026Your website in Autorespond: logo, colours, menu and pages, your privacy statement and cookie banner, and the first step in each module.
Step 10: giving your team access
Last Updated: October 6, 2026Giving your assistant or colleague their own account with the right role: ARadmin for yourself, Editor for your VA. With two-factor authentication and removing access.
Step 11: going live on your own domain
Last Updated: October 6, 2026From trial environment to your own domain: choosing a subdomain, ordering your plan, the DNS, the go-live checklist and switching on two-factor authentication.
Step 12: your subscription, usage and invoices
Last Updated: October 6, 2026How your subscription works: your plan, what is included, what usage above that costs, and where you see your usage and invoices.
Step 13: getting help
Last Updated: October 6, 2026Where to go with questions: support tickets, this documentation, and our services if you would rather hand it over.
Migration checklist: what to gather before we start
Last Updated: September 18, 2026Migration is included and we do the work. What speeds it up most is having these things ready before we...
Connecting your own AI assistant
Last Updated: September 18, 2026Your platform exposes an MCP endpoint, which lets an AI assistant work with your CRM, your project boards, your help...